Refund policy

Refund & Return Policy 

At Venasta Pvt. Limited, your satisfaction is our top priority. We stand behind the quality of our products, but we understand that sometimes things don't go as planned.

1. 7-Day Return Window We offer a 7-day return policy, which means you have 7days after receiving your item to request a return.

2. Eligibility for Returns To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

3. Damaged or Wrong Products Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so that we can evaluate the issue and make it right.

4. How to Start a Return To start a return, you can contact us at [Insert Email Address]. If your return is accepted, we will send you instructions on how and where to send your package.

5. Refunds Once we receive and inspect your return, we will notify you if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days.

6. Non-returnable Items Certain types of items cannot be returned, like perishable goods, custom products, or personal care goods. Please get in touch if you have questions about your specific item.