Refund Policy

1️⃣ Refund request time limit
Customers must contact us within 1–2 days of delivery if they receive a wrong, damaged, or defective product.

2️⃣ No refund on first issue
If a product is wrong or defective for the first time, we do not offer a refund. A replacement will be provided instead.

3️⃣ Replacement policy
Replacements are provided only after the issue is verified with clear photos or videos of the product.

4️⃣ No refund for change of mind
Refunds are not available for change of mind, wrong selection, or personal preference.

5️⃣ No refund after use
Products that are used, washed, or damaged by the customer are not eligible for refund or replacement.

6️⃣ Incorrect address provided by customer
We are not responsible for refunds if the customer provides an incorrect or incomplete shipping address.

7️⃣ COD delivery charge is non-refundable
The ₹30 COD delivery charge is non-refundable under any circumstances.

8️⃣ Replacement processing time
Approved replacements are processed within 3–7 business days after verification.

9️⃣ Repeated issues
If the same product issue occurs again after a replacement, we will review the case and take appropriate action.

🔟 Final decision
All refund or replacement requests are subject to review. Our support team’s decision will be final.

Our goal is to provide fair solutions while ensuring product quality and customer satisfaction.